Front Office:
Courtesy of Staff:
Cleanliness of the Reception & Lounge Area:
Efficiency of Staff at Check-in:
Efficiency of Staff at Check–out:
Housekeeping:
Cleanliness of guest room:
Cleanliness of Bathroom:
Turn down / Evening service:
Guest Room:
Guest Amenities in the room:
How would you rate the Goodnight’s sleep:
Temperature & Water Pressure in the Bathroom:
Food & Beverage Service:
Knowledge of server & Quality of the service:
Cleanliness of the restaurant:
Consistency & Taste of food:
Menu Choice:
Spa/Wellness:
Knowledge of staff:
Cleanliness:
Life Style Consultation:
Overall Spa Experience: